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021-60236000

1. How do I make an appointment?

Phone: 021-60236000 / 021-60236666.

WeChat: Search “Shanghai International Medical Center” to access our official account or mini-program.

Online platforms: Haodf or WeDoctor.

2. Do I need to book in advance? How far ahead?

SIMC operates on an appointment-only basis to ensure a quality experience. Please book at least 1 business day in advance, whether you are a first-time or returning patient.

3. What are the hospital's operating hours?

Monday to Sunday, 8:00–17:00, excluding public holidays.

4. Does the hospital have a 24-hour emergency department?

SIMC does not currently offer emergency services.

5. Does the hospital accept China's national medical insurance?

Yes, SIMC accepts national medical insurance. Please call ahead or inquire at the front desk for details.

6. Does the hospital accept commercial health insurance?

SIMC has integrated with over 60 international commercial health insurance platforms and supports direct billing. For inquiries, please call: 021-60236770 / 021-60236771.

7. What documents should I bring to my visit?

Please bring your ID card and medical insurance card.

If you have commercial insurance, please also bring your insurance card.

8. Pre-Visit Instructions

1. Bring previous medical records so specialists can understand your medical history.

2. Bring all prior test results — the specialist may order additional necessary tests. SIMC is fully equipped with high-quality diagnostic imaging and can complete exams and produce reports efficiently within one day. To save costs, please organize and bring all existing imaging (original films, CDs, USB drives), hematology, and pathology reports sorted by date.

3. Medical history: provide a complete family history, allergy history (especially drug allergies), and any underlying conditions such as diabetes, hypertension, or hyperlipidemia.

4. Question list: patients have ample time to speak with specialists, so we encourage preparing a list of questions in advance. Our specialists will do their best to address each one.